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About CCB

Caribbean Credit Bureau (CCB) is a consumer credit bureau providing credit reports to participating institutions (also called the CCB Members) and, of course, to the individuals themselves. CCB adheres to a strict privacy policy and does not use personal data in any way other than for intended purposes. CCB does not sell or provide personal data to anyone else. 

In addition to providing transparency and maintaining high privacy standards, we adhere to international best practices and make efforts to maximize the benefits of CCB’s credit registration.

Every person is entitled to request a copy of your credit report to verify if the information on the report is correct. On the report you can also see which institution has accessed your credit report (this section is not visible to Members, only to individuals). All access to your credit report is tracked and listed in that section, also if CCB accesses your credit report.  CCB only accesses your report when you request a copy of your report. There is a small cost to obtain your credit report

Our Organization

CCB has a Supervisory Board Consisting of three members:

​Peter van den Bosch (Chairman)
​Edwin Roos
​Claire Edwards

The Board of Management consists of three members:​

​Niko Kluyver - CEO (for all islands)
​Paul Dijkhoffz - Managing Director Sint Maarten
​Jeaniro Balentien - Managing Director Bonaire

Our Services

CCB is a credit bureau that registers and shares credit related information of persons (consumers) and small business (Kleinbedrijf) responsibly. CCB works closely with the credit issuing institutions in the various jurisdictions and observes local privacy laws as well as international best practices to ensure professional and trustworthy registration and sharing of information.

CCB registers credit related information provided by participating institutions (the Members) who can only be local institutions that extent credit. CCB makes a distinction between lending credit and trade credit. Lending credit are credits issued by institutions that have issuing of credit as a main business objective. Trade credit is credit that exist as part of a transaction of delivering goods or services and is not typically a main business objective of the institution, but part of a service to customers related to the main objectives.

Consumer credits

Consumer credits are submitted by members that extend credit to consumers.

SME credits

SME credits are distributed by members that extent credit to business. (note that SME credit registration is planned to go live in 2018)

Negative-only registration

Trade credit is only registered on a negative experience basis, meaning, the credit only gets credit if the payment has become significantly overdue.

Trade credit Members only have access to credit reports showing negative registration, meaning credits that are in default, whether it be trade credit or lending credit. They are not able to share positive registration.

Positive registration

Lending credits are registered on a positive basis, meaning that they are also registered if there are no defaults; if such credits end up in default that status is are marked as well.

Positive registered credits that have not gone in default are only shared among members providing positive registration data. Trade credit members cannot retrieve reports showing credit that have not gone in default.

Benefits of CCB’s Credit Registration

Credit registration has benefits for the person registered, for the credit issuing institutions and for the community in general.

What are those benefits?

  1. Persons: Credit registration helps individuals to avoid ending up with too much debt. Although it may sometimes seem that being denied additional credit is not pleasant or fair, it is much better than ending up with stress caused by too much credit and a situation whereby it seems that all you work and live for is to repay debt.
    Also, credit registration could help people that show good performance on existing credit and enough room for additional credit to get better terms on new (or existing) credit. Responsible credit registration also provides transparency to you. You have the right to see all information that is registered about you and have control over incorrect information, because you have the right to request the CCB member that provided the wrong information to correct such information, including the right to arbitration if there is no cooperation from the Member. (see a summary of all your rights here)
  2. Credit issuing institutions: The benefits to the credit issuing institutions are efficiency, risk mitigation, due diligence compliance, and more possibilities to apply risk-based pricing.
  3. The community: It has been reported by the World Bank that a good system of credit registration cause credit default rates to reduce and helps to provide access to finance to those that did not previously had access to finance. A professional system of credit registration further enhances the efficiency, transparency, and privacy surrounding personal credit information. The world bank strongly promotes the presence of a professional credit bureau in their doing business series.

Technology and Security

CCB makes use of the CCB Online Registry, which is a modern application providing a high level of security.

  • Authorized user authentication using user ID, password and verification code for each login
  • Auto expiration of login session after lapse of time with user activity no
  • Client authentication using user-id, password and verification code.
  • AES 256 data encryption at rest
  • Full audit trail logging of all sign-in’s and actions performed


Active Countries

CCB is active in the following countries:

  • Curaçao (since 2004)
  • Caribbean Netherlands (Bonaire) (since 2007)
  • St.Maarten (since 2020)
  • (Aruba is currently not active yet)

Locations:

Aruba

Rockefellerstraat 1
Lokaal 6
Oranjestad
+297 588 0575
CCB-AUA@caribbeancreditbureau.com

Curaçao

Dokweg 19,
Maduro Plaza
+599 9 738 0488

info@caribbeancreditbureau.com


Bonaire 

Kaya Industria Nort 11
Kralendijk
+599 780 5503

CCB-BES@caribbeancreditbureau.com

 Sint Maarten

A.T. Illidge Road #48
Philipsburg
+721 587 8746

CCB-SXM@caribbeancreditbureau.com